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Foundations Recovery Network Educational Webinar Series

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Foundations Recovery Network’s mission is to be the leader in evidence-based, integrated treatment for co-occurring substance use and mental health disorders through clinical services, education and research. As part of this mission, Foundations Recovery Network is proud to present our Educational Webinar Series, which aims to further apprise behavioral health professionals of a vast spectrum of treatment modalities, best practices concerning various subpopulations, and the advantages of utilizing both currently available and newly relevant clinical techniques.

                                (Please note that archived programs do not offer CEUs)


Mission: Admissions! How Differentiation Can Help Stretch Your Marketing Budget

Tuesday, June 26, 2018 | 1:00 p.m. ET, 12:00 p.m. CT

While many treatment centers view their admissions team as “the best,” that’s often a subjective point of view. This session will show you how to increase your close rates, achieve an effective return on investment of your marketing efforts, and discover opportunities to better serve prospective patients and referents. Learn to clearly communicate differentiators with impact to enhance the effectiveness of your admissions efforts.

Upon completion of this webinar, attendees will be able to:

  • Outline seasonal, conditional and common reasons that prospective patients choose to put off treatment
  • Identify unique program differentiators that can help overcome prospective patients’ objections
  • Increase your close rate and decrease your marketing and admissions cost

About the Speaker

Daniel Gemp
President, CEO
Dreamscape Marketing, LLC

Daniel Gemp has been the President and CEO of Dreamscape Marketing since its founding in 2005. While at Dreamscape, Dan has originated custom strategies for the effective implementation of internet and search marketing as well as social/mobile advertising campaigns. He maintains consultative focus on extremely efficient and proprietary search engine optimization techniques focused on Return-On-Investment driven methodologies and metrics.

A graduate of Villanova University’s school of business, Dan applies financial modeling and international experience to Dreamscape’s campaigns to consult partners on a cost-per-action model. Dreamscape engineers and develops custom solutions for small to large treatment centers and recovery service providers with targeted research, products, and content-centric campaigns that result in new revenue streams, increased brand awareness, implementation of new lead development systems, and direct sales activation. With the rise of the burgeoning mobile web/app market, Dan has also positioned Dreamscape as a thought leader on system design and mobile advertising.

PLEASE NOTE: CE Credit is NOT available for this program.


Past Webinars - Available On Demand

Caring for Our Veterans

Veterans, whether in combat or not, are more susceptible to trauma and addiction than the general population. For some veterans, finding an entryway into treatment may be a barrier. The perception of safety and trust is an important precursor for trauma and addiction treatment.

Veterans who have had trauma often suffer from some degree of post traumatic stress disorder (PTSD) and emotional problems, which tend to isolate them and preclude effective treatment. After proper detoxification, diagnosis and psychiatric care, veterans benefit from additional help including exposure therapy, mindfulness training and self-validation. Learning to accept feelings and movement toward a values-driven life can help prevent relapse. Medication-Assisted Treatment (MAT) may be an important part of a veteran’s treatment as well.

Learning Objectives

  • Discuss why veterans constitute a high-risk population for addictive disorders
  • Explain how addiction, trauma and military service are associated with substance use disorders
  • Explore various treatment modalities for substance use disorders in veterans, which requires a comprehensive approach using medical, psychiatric and behavioral treatment modalities

About the Speaker

Dr. Joseph Troncale
Medical Director

Dr. Troncale graduated from the University of Alabama in 1974 before continuing his education in 1979 at the University of South Alabama College of Medicine, where he went on to complete his residency.

Following his time at Alabama, he became their assistant professor and residency program director of family medicine. From there, he served as the residency director at the University of Alabama Birmingham, Reading Hospital and Medical Center and St. Joseph's Hospital in Reading, PA.

He was a full-time faculty member at Jefferson Medical College, and for the past 20 years has been affiliated with Lancaster General Hospital in a number of roles with family medicine, addiction medicine and occupational medicine. He was previously the medical director of the Susquehanna Addiction Unit and the Caron Foundation before coming to Retreat.

A published author, Dr. Troncale has contributed content to both Saunders Manual of Medical Practice and When to Call the Surgeon, as well as numerous articles in addiction journals. In 2010, Dr. Troncale was named Outstanding Clinician by Addiction Magazine.

He lives in New Holland, PA with his wife of 38 years, Lisa, who is a social worker in the field of adoption therapy.

Cultural Competence in Mental Healthcare

Developing cultural competence is a process, not an endpoint. Features of a culturally competent health practitioner include understanding the concept of culture and how it can influence emotions. Clinicians must demonstrate a willingness to explore culture from the perspectives of those from diverse backgrounds while leveraging appropriate strategies for working with such individuals.

This presentation will outline a philosophy of awareness and individualization and how it can be an asset to quality care.

Learning Objectives:

  • Discuss patient-centered philosophies and individualized care
  • List considerations in relation to cultural diversity and cultural competency affecting healthcare and substance use disorder treatment
  • Discuss the key aspects of cultural competency

About the Speaker:

Vanina Hochman, MA, LMFT
Licensed Marriage Family Therapist

Vanina is a Licensed Marriage and Family Therapist that comes most recently from working in private practice with a large focus on substance abuse treatment and recovery. Previously she worked for Kids in Distress as a Clinical Supervisor and Director of programs for eight years. With a forward thinking philosophy, she has delivered clinical, operational and financial excellence in the programs that she has supervised and coordinated in the past.

She graduated from the University of Florida in 2000 with her degree in Psychology and continued her education at Nova Southeastern University where she received her Master's in Marriage and Family Therapy. She is an independent and passionate worker, and a great part of her success is based on the fact that she is a natural relationship builder who models ethic, integrity, and transparency. 

Interventions with Eating Disorders

This presentation will address symptomology of anorexia, bulimia, binge eating disorder and other conditions that are growing as recognized problems. Components of the three basic models of intervention, Johnson, Systemic and Invitational, will be reviewed as well as some lesser known models like the CRAFT model.

There will be discussion of which model works best with eating disorder (systemic) patients and a rational for using this model. Assessing the family and intervening with family will be addressed through the use of tools such as the FACES-IV. Attachment styles with eating disorders (ED) and the use of the tools EAT-26 and EAT-40 will be reviewed and implemented as part of the intervention process.

Learning Objectives

  • Describe models of intervention and which ones to use with ED Intervention
  • Gain and apply understanding of attachment styles with parenting and typology of family dynamics in ED families
  • Be able to describe symptoms of types of ED, health hazards involved with different types and gain knowledge in use of ED assessments tools

About the Speaker

Rebecca Bullion
Eating Disorder and Substance Abuse Interventionist
Addiction in America

In 1987, Rebecca Bullion received her Bachelor of Arts in Clinical Psychology from the University of Tennessee Knoxville. In 1989, she went on to receive her Masters of Social Work from the University of Tennessee, Nashville.

With a heart of passion and a determined mindset, Rebecca became a foster care case manager/supervisor from 1989 to 1994. She then began working in A & D Treatment programs. Rebecca began her private practice in 1994 working in general practice with her EMDR Level 1 and 2 Certifications. In 2012, she received her Certified Intervention Professional Certification and also her Crisis Intervention Stress Debriefing Certification.

Rebecca is the Chair Person of an Eating Disorder Anonymous meeting in Nashville. She’s been working with eating disorders and family systems since 2012. She worked at Whitestone Recovery Eating Disorder Program in 2017 until the program buyout. Rebecca is currently working on her ACT Certification.

Opioid Use Disorder Patients: Characteristics and Outcomes from Residential Co-Occurring Disorder Treatment

As opioid use has increased, questions regarding the specific needs and challenges of this population remain largely unanswered.  These individuals are often classified as being difficult to treat and/or considered to possess more significant issues than other substance users.  Speaker Siobhan Morse will review a study that seeks to determine what, if any, meaningful differences exist between opiate and non-opiate users who enter voluntary, private, residential treatment, and the impact of any differences relative to treatment motivation, length and outcomes.

Data for this study was drawn from 1,972 individuals, utilizing the Addiction Severity Index, the Treatment Service Review, the University of Rhode Island Change Assessment, and a satisfaction measure.  Interviews were conducted at program intake, and one- and six-month interviews post-discharge.  The results suggest more similarities than differences between the two groups on baseline characteristics, motivation, completion, engagement, retention, and levels of satisfaction, and post-treatment service use.

Learning Objectives:

  • Differentiate relevant characteristics within and between opioid use disorder patient presenting for treatment
  • Understand the relevant data collection standards and evaluate the reliability and validity of data presented based on these standards
  • Review the outcomes for opioid use disorder patients treated in private residential treatment for substance use and mental health disorders

About the Speaker

Siobhan Morse, MHSA, CRC, CAI, MAC
Division Director of Clinical Services
Foundations Recovery Network

Siobhan Morse is the Division Director of Clinical Services for the Addiction Services Division of Universal Health Services, known as Foundations Recovery Network and holds a Master’s degree in Health Services Administration.  She has taught research at the Florida International University and coordinated nationally sponsored research including NIMH, USDOE, United Way, Children Now and Community Foundation projects.  She currently serves as voluntary adjunct faculty for Baylor Medical College.  Siobhan is certified as a Clinical Research Coordinator (CRC), ARISE Interventionist and Master Addiction Counselor.

Deep Listening: Cultivating an Environment for Better Outcomes & Transformation

Listening is an important element to any client interaction, but have you considered it the key to their transformation -- one where you gain immediate trust, build deep rapport, and ultimately realize better results?

Speaker James Hadlock will discuss another level of listening that impacts clients and provides the environment for deep healing. We’ll also explore the idea that having all the answers, feedback, and advice stifles client breakthroughs.

In this webinar geared towards counselors, interventionists, and admissions teams, we’ll deconstruct communication and provide the three essential steps to deep listening and explore how to set the stage for more client “a-ha moments.”

Learning Objectives:

  • Explain how deep listening can invite clients to be vulnerable
  • Describe how to build trust and empower your clients
  • Explore how to create the environment for more client insights and lasting change

About the Speaker

James Hadlock
Speaker & Trainer
Connection & Relationships

With more than nine years in long term recovery and 25 years of leadership, consulting, and training experience, his views on recovery are thought provoking. James shares with listeners that there is a missing link in how we build trust and facilitate change with clients in recovery. He is known for his hands-on style, where his blend of stories and research connect with audiences in a practical way.

Before establishing his addiction recovery consultancy, James worked with an adult residential treatment center as Marketing Director and family day facilitator, specializing in Meaningful Connection and Healing Relationships.

James travels the country speaking on Ethics, Communication, and Transformation in Addiction Recovery. He lives with his wife, Alicia, and six of their nine children in the majestic mountains neighboring Park City, UT.

Medication Assisted Treatment vs. Abstinence Based Treatment

The Substance Use Disorder field has been splintered for much of the last 50 years in regards to what is the most effective course of treatment for Addiction… MAT or Abstinence Based Treatment? The result is that both forms of treatment often continue to serve clients in a fragmented, non-integrated fashion. This presentation will explore the history of both Medication Assisted Treatment and Abstinence Based Treatment. The program will explore the outcomes associated with both MAT and Abstinence based Treatment, the challenges and barriers that both forms of treatment face and experience and ultimately seek to present possible integrated solutions for clients suffering from substance use disorders.

Learning Objectives

  • Explain three reasons that clients succeed in Abstinence Based Treatment
  • Summarize three reasons why clients succeed in Medication Assisted Treatment
  • Identify which treatment is right for your client base 

About the Speaker

Chad Husted, LPC
Executive Director
Silver Ridge

Chad Husted, LPC, currently is the Vice President of North Carolina Operations for Pyramid Healthcare. Chad is the Executive Director of Silver Ridge, a primary substance use disorder program developmentally focused on the treatment of Mid-Life Adults in Asheville NC. Chad is also the Executive Director of Real Recovery, a developmentally structured supportive housing program for young adult men in Asheville NC and Silvermist Recovery, a primary substance use residential program located outside of Pittsburgh PA. Prior to moving into Operations Chad served in a clinical capacity over the last 15 years in a wide range of treatment settings from acute psychiatric care, school based mental health setting to the residential treatment setting. Chad received his Master’s Degree from Nova Southeastern University in Mental Health Counseling.

Complying with the New Joint Commission Outcome Measures Requirement

The Joint Commission is requiring all accredited behavioral health organizations to start using patient-reported outcomes measures to inform clinical care by January 2018, including aggregating the results to evaluate treatment effectiveness.

During this webinar, learn how to choose the best measures to monitor for your patient population, make it easy for your clinical staff to use the results to help their patients get better faster, and minimize the staff time required to generate real-time data and aggregated results. Speaker Joanna Conti willl also discuss how you can use your results to improve your program’s profitability and introduce an option for generating the gold standard in addiction treatment effectiveness data: Independent, post-treatment success rate data.

Learning Objectives

  • Explain why using patient-reported outcome measures help patients get better faster
  • Identify which outcomes measures your organization should track
  • Create a plan to use aggregated patient-reported data to improve your organization’s effectiveness 

About the Speaker

Joanna Conti
Vista Research Group

As her daughter cycled in and out of multiple alcoholism treatment programs over five long years, Conti became very frustrated by the lack of success rate data available to help families find the best facilities. Building upon her previous experience running a software company, Conti started Vista Research Group to provide treatment centers with the real-time progress monitoring data proven to help patients get better faster during treatment as well as the independent post-treatment success rate data so important to families and payers.

The Impact of Utilization Management and Documentation on Your Revenue

With the constant changes in payer policy, audits, denials and more, Utilization Management and Documentation play an integral role in behavioral healthcare.

During this webinar John Raymond will address specific documentation requirements, effective utilization processes and how to avoid negative impact from chart reviews. The focus will be on supporting smooth claims management through effective documentation and utilization management.

Learning Objectives:

  • Describe how to redefine utilization management
  • Outline ways to work with private insurance companies, including changes in documentation requirements and how they affect you and your client
  • Summarize how these changes impact revenue cycle

About the Speaker:

John Raymond, UMP, CAC, BRI-1
Chief Marketing Officer
Panacea Healthcare Services

John has worked in behavioral healthcare for over 15 years and has held several executive positions throughout his career including Director of Business Development, Director of Utilization Review, Director of Marketing and Chief Executive Officer. His most recent tenure has been with the pioneering revenue services provider PRRS, Inc. where he held the role of Director of Client Services, Utilization Management and Development. 

John is also co-host of the James and John Show, a Panacea Podcast that focuses on operations and leadership in the healthcare community.

The Ins and Outs of Network Participation

More insurers are reducing their health plan offerings for PPO options in favor of HMOs. At the same time, they’re looking to disincentivize enrollee access to out-of-network providers. This webinar will provide an unbiased look at network participation for behavioral health providers, including how utilization management is leveraged in the in-network model.

Expert John Raymond, UMP, CAC, BRI-1,  will examine the pros and cons of going in network, in comparison to out-of-network status. The webinar also will explore in detail how in-network models can impact your business operations, including documentation and client service.

Learning Objectives:

  • Describe the pros and cons of going in network
  • Summarize the pros and cons of out-of-network status
  • Identify the impact of network status on your claims management


About the Speaker:

John Raymond, UMP, CAC, BRI-1
Chief Marketing Officer
Panacea Healthcare Services

John has worked in behavioral healthcare for over 15 years and has held several executive positions throughout his career including Director of Business Development, Director of Utilization Review, Director of Marketing and Chief Executive Officer. His most recent tenure has been with the pioneering revenue services provider PRRS, Inc. where he held the role of Director of Client Services, Utilization Management and Development. 

John is also co-host of the James and John Show, a Panacea Podcast that focuses on operations and leadership in the healthcare community.



CEU Information

The Association for the Addiction Professionals - NAADAC

This course has been approved by Vendome Group, LLC, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider # 993121, Vendome Group LLC is responsible for all aspects of their programming.

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